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Privacy Policy

​​Last updated: 01 January 2025

 

At Three Point Automotive, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, store, and protect your information in line with the UK General Data Protection Regulation (UK GDPR).

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1. Who We Are

Three Point Automotive is an independent specialist Mercedes-Benz repairer based in Llandudno Junction, North Wales. This Privacy Policy applies to our website and any personal data you provide when interacting with us.

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2. What Personal Data We Collect

We may collect the following information when you contact us, make a booking, or use our services:

  • Name

  • Contact details (email address, phone number)

  • Vehicle details (registration number, mileage)

  • Service history or enquiry details

We do not collect or store payment card information via our website.

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3. How We Use Your Information

We use your information to:

  • Manage and confirm your bookings

  • Provide service estimates and updates

  • Carry out servicing, repairs, and diagnostics

  • Respond to your queries or requests

  • Send marketing communications (if you have opted in)

 

4. Marketing Communications

We operate a strict opt-in policy. That means:

  • We will only send you special offers, news, or updates if you have given us your explicit consent.

  • You can withdraw your consent at any time by contacting us or clicking "unsubscribe" in any marketing email.

  • We won’t bombard you, and we won’t be offended if you opt out.

 

5. Data Sharing

We will never sell or share your personal data with third parties for marketing purposes.

We may only share your information with trusted service providers or authorities where required by law, and only when necessary to carry out our services (e.g. updating your Mercedes-Benz Digital Service Book).

 

6. How We Store and Protect Your Data

We store your data securely using appropriate physical, electronic, and procedural safeguards.

We keep your data only for as long as necessary to provide our services or meet legal obligations.

 

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccuracies

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

 

8. Contact Us

If you have any questions about how we handle your data or would like to make a request regarding your personal information, please get in touch with Tim Sherwood, Managing Director:

info@threepointautomotive.co.uk
01492 592567

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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