Servicing

At Three Point Automotive, your vehicles are serviced as per Mercedes-Benz recommendations. Our Trained Technicians follow the same servicing schedules as the Mercedes-Benz Retailer would. All servicing records will be updated on Mercedes-Benz’s own Digital Service Book system and you will be provided with a hard copy for your records.

 

We choose to use Genuine Mercedes-Benz parts for a number of reasons as they are specifically designed for your vehicle, fit first time and carry a two year warranty. The perception of using Genuine Parts is always that they are more expensive, however recent price analysis has shown this not to be the case as some parts are actually cheaper than the pattern parts supplied by the local motor factor.

Your Mercedes-Benz will require one of two basic service packages (Service A or Service B) annually or at 15,500 miles, whichever is soonest. A and B services are fixed priced basic services that consist of a set number of items to check and/or replace.

As your vehicle ages, Mercedes-Benz recommends that a number of additional items are inspected or replaced. These carry a service number, which will be charged on top of the basic A or B service price. Spark plugs, fuel filters, brake fluid and automatic transmission service are all classed as additional Items.

These additional items can catch you out, often more than doubling the price of the initial A or B Service quotation.

We have developed our own quotation system that enables Threepointautomotive to quickly quote for everything that your Mercedes-Benz vehicle needs. This means as long the information supplied to us is correct, there will be no hidden surprises on your service costs. We are not interested in quoting the basic price to get you in through the door, then spring the rest on you later. We prefer to spend a bit of time, working out what your vehicle needs then give you an accurate quotation.

Why not contact us for a quote? All we need is your registration number and current mileage then we can do the rest. Rest assured too that Three Point Automotive will NEVER carry out any work without your prior authorisation.

All vehicles will receive a free of charge video visual health check, narrated by our expert team so you can see for yourself exactly what your vehicle needs. This works on a traffic light based system: red for items that need to be tended to immediately, amber for work that needs to be done in the near future and green is a clean bill of health.

Whatever we find, we are not interested in the “hard sell” and pressurising you to have the work done immediately. We don’t target our Service Advisors with upsell like they do at the main dealers, so if we score your front brake pads as “amber” and think that they will safely last another 6 months, then we will tell you and contact you nearer the time.

Have you had a health check carried out recently by another garage? Contact us for a second quotation – it can’t hurt to compare us to another garage, but it could end up benefiting you and your budget.

  

We understand that you are busy with a hectic schedule, so you can always reach Three Point Automotive via SMS, WhatsApp Facebook Messenger or email. We are always at the end of a traditional telephone too, so get in touch and see what we can do for your Mercedes-Benz vehicle.

In addition to basic servicing, we have the capabilities to carry out effective repairs on ALL Mercedes-Benz vehicles.

Three Point Automotive is an Independent Mercedes-Benz Specialist and is in no way affiliated to Mercedes-Benz UK or their Retailer Network.

© 2018 by Three Point Automotive